COPY OF BANK PAYMENT SLIP
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BDMG CUSTOMER SERVICE
0800 283 8337
For those who are already clients and have contracted a credit line.
+55 (31) 3219-8000
For those who are not yet clients and want to learn more about BDMG, our products and also about the progress of a request for funding.
The Ombudsman Service is a body that ultimately provides service to customers and users of BDMG products and services; that is, it should be contacted when the matter has not been settled using the normal service channels.
The BDMG Ombudsman Service is regulated by Resolution 4,433 of the Central Bank of Brazil. The documents are available in Portuguese only.
0800 940 5832
|Relatório Resumido de Desempenho - Ouvidoria BDMG - 1º Semestre 2019||DOWNLOAD|
|Relatório Resumido de Desempenho - Ouvidoria BDMG - 2º Semestre 2018||DOWNLOAD|
|Relatório Resumido de Desempenho - Ouvidoria BDMG - 1º Semestre 2018||DOWNLOAD|
|Relatório Resumido de Desempenho - Ouvidoria BDMG - 2º semestre 2017||DOWNLOAD|
|Relatório Resumido de Desempenho - Ouvidoria BDMG - 1º semestre 2017||DOWNLOAD|
In compliance with CMN Resolution No. 4,567 from April 27, 2017 BDMG provides the Complaints Investigation System (SISDEN) of the Minas Gerais General State Comptroller - CGE for the communication of information that may affect the reputation of the members of statutory bodies and situations indicating unlawfulness of any kind related to the activities of the Bank.
Understand the BDMG reporting structure:
In compliance with CMN/BACEN Resolution 3,198/2004, this channel is intended to receive information from any person, whether or not linked to BDMG, on evidence of fraud, violation of legislation or internal regulations and code, and accounting, control or internal or independent audit-related irregularities.
The messages will be received exclusively by the Bank's AUDIT COMMITTEE, which is made up of independent members without any subordination bond to the Board of Officers; this committee will analyze the charges received under strict confidentiality, independence, impartiality and exemption parameters.
Confidential treatment of the information and protection of the identity of the provider, when requested, will be ensured.
Circular letters and letters confirming account balances for external audit purposes, which are original and signed by the legal representative of the company, must be sent to the General Internal Audit Office at the following address:
Rua da Bahia, 1.600 - 10º andar - Bairro Lourdes
Belo Horizonte - MG.
Download the fee and refund table:Download the table